Modern Slavery Statement

Illustration representing commitment to zero-tolerance anti-slavery policy Modern slavery statement reflects our unwavering commitment to ethical conduct, responsible business practices, and respect for human rights across every part of our operations. We maintain a zero-tolerance policy toward slavery, forced labor, child labor, human trafficking, debt bondage, and any other form of exploitation. This commitment applies to all employees, contractors, business partners, and suppliers. We expect everyone acting on our behalf to uphold the same principles and to support a workplace and supply chain built on dignity, fairness, and transparency.

Our approach is grounded in prevention, detection, and decisive action. We assess risks in areas where vulnerabilities may exist, including recruitment practices, labor sourcing, and high-risk supply categories. The modern slavery policy is embedded within our governance framework and supported by training, due diligence, and ongoing oversight. We aim to ensure that ethical standards are not treated as optional, but as essential requirements for doing business with us.

We also recognize that modern slavery can be hidden and difficult to identify. For that reason, we promote vigilance at every level of the organization and encourage prompt escalation of concerns. Our statement is reviewed in the context of our wider human rights and responsible procurement practices, ensuring that it remains relevant to the changing risks in our operations and supply chains.

Image depicting supplier audit and compliance review activity Our suppliers play a critical role in our ability to uphold these commitments. We conduct supplier audits and risk-based assessments to evaluate labor conditions, recruitment methods, working hours, wage practices, and document retention. Where concerns are identified, we require corrective action plans and monitor progress closely. In serious cases, we reserve the right to suspend or terminate relationships where suppliers fail to meet our standards.

Supplier expectations are clearly communicated through contractual provisions and onboarding requirements. We expect suppliers to maintain lawful employment practices, prohibit fee-charging recruitment, and ensure workers are free to move and leave employment in accordance with applicable law. Our modern slavery statement reinforces that compliance is not limited to direct suppliers; it extends across relevant tiers of the supply chain where risk may exist.

Image symbolizing employee training on modern slavery awareness Training and awareness are also central to our prevention efforts. Employees involved in procurement, human resources, and operations receive guidance on recognizing warning signs and applying escalation procedures. By strengthening knowledge and accountability, the organization improves its ability to identify potentially exploitative situations and respond appropriately.

Reporting channels are available for anyone who wishes to raise a concern about suspected exploitation, unsafe labor conditions, or unethical conduct. Reports may be made through internal management lines, compliance functions, or other established whistleblowing mechanisms. Concerns are handled with confidentiality and, where permitted, anonymity. Retaliation against individuals who raise a concern in good faith is strictly prohibited.

When an allegation is received, it is assessed promptly and investigated in a proportionate manner. Depending on the outcome, actions may include supplier engagement, worker remediation, process correction, disciplinary measures, or referral to appropriate authorities. Our goal is not only to respond to incidents, but also to address root causes so that risks are reduced over time. This reinforces the integrity of our anti-slavery commitments and strengthens trust in our operations.

We are committed to continual improvement in how we manage modern slavery risks. Controls are periodically tested, and lessons learned from audits, investigations, and supplier reviews are used to refine our procedures. This helps ensure that our modern slavery approach remains practical, measurable, and aligned with evolving legal and ethical expectations.

Image showing annual review of anti-slavery controls and governance This statement is subject to annual review to confirm its effectiveness and to reflect changes in our business, risk profile, and supply chain structure. The review considers audit findings, incident reports, training completion, and supplier performance. Where opportunities for improvement are identified, action plans are developed and tracked to completion.

The annual review also helps us evaluate whether our zero-tolerance policy is being implemented consistently and whether additional controls are needed. If emerging risks are identified, we may update our due diligence methods, strengthen supplier oversight, or expand awareness training. This ensures that our response remains proactive rather than reactive.

Image representing ongoing commitment to prevent exploitation in the supply chain In summary, this modern slavery statement demonstrates our ongoing determination to prevent exploitation and uphold human rights throughout our organization and supply chain. We will continue to strengthen our controls, improve accountability, and maintain a culture in which ethical conduct is expected, monitored, and enforced. Our commitment is enduring: to operate responsibly, support fair work, and reject all forms of modern slavery.

Richmond Cleaners

Modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

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4.9 (10)

Highly recommend! The whole process was easy from beginning to end. The team arrived early, worked diligently, and left my property gleaming. Fantastic work--thank you!

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R

The crew takes great care when cleaning my gutters: they're dependable, do a top-notch job, and always tidy up after themselves. Highly recommend!

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T

Monday's cleaning by Richmond Cleaners was awesome. Deep cleaning was expertly done, staff were professional, rates were fair, and they really focused on details. Highly recommend this team!

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A

Brilliant job! Polite and professional cleaners who worked efficiently without any hassle. My carpets and sofa look rejuvenated.

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D

Respectful and thorough, the Carpet Cleaning Company Richmond team transformed my home. Kitchen and bathrooms are cleaner than ever and my house just shines. I trust their service completely.

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B

My experience with Carpet Cleaning Services Richmond was excellent. They arrived prepared, worked efficiently, and used sustainable cleaning solutions. Highly recommended!

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R

The cleaning service is always on time, efficient, and professional. Their attention to detail ensures that everything is done thoroughly and to a high quality.

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P

I'm so impressed with Richmond Cleaners's cleaning! They worked quickly and paid attention to every detail. Our house looks refreshed and dazzling now.

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K

Carpet Cleaning Services Richmond exceeded my expectations for both their cleaning service and customer interaction. Swift scheduling and a pleasant, competent cleaner made all the difference.

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H

Got an end-of-tenancy and carpet clean from Richmond-Cleaners. The team was professional and thorough, and my full deposit was returned. Great experience!

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