Cheap Prices of Richmond Cleaners TW9

We are the company to call when your need expert Richmond cleaners in TW9. Don't waste time, pick up the phone and dial 020 8610 9019 today!

 

Price List

Carpet Cleaning from £ 55
Upholstery Cleaning from £ 55
End of Tenancy Cleaning from £ 95
Domestic Cleaning from £ 13.50
Regular Cleaning from £ 13.50
Office Cleaning from £ 13.50

*Price excluding VAT
*Minimum charge apply

What Our Customers Say

Excellent on Google
4.8 (64)

Brilliant job! Polite and professional cleaners who worked efficiently without any hassle. My carpets and sofa look rejuvenated.

D

Respectful and thorough, the Carpet Cleaning Company Richmond team transformed my home. Kitchen and bathrooms are cleaner than ever and my house just shines. I trust their service completely.

B

My experience with Carpet Cleaning Services Richmond was excellent. They arrived prepared, worked efficiently, and used sustainable cleaning solutions. Highly recommended!

R

The cleaning service is always on time, efficient, and professional. Their attention to detail ensures that everything is done thoroughly and to a high quality.

P

I'm so impressed with Richmond Cleaners's cleaning! They worked quickly and paid attention to every detail. Our house looks refreshed and dazzling now.

K

Carpet Cleaning Services Richmond exceeded my expectations for both their cleaning service and customer interaction. Swift scheduling and a pleasant, competent cleaner made all the difference.

H

Got an end-of-tenancy and carpet clean from Richmond-Cleaners. The team was professional and thorough, and my full deposit was returned. Great experience!

E

I used Richmond Cleaners for the first time this week--they arrived promptly, communicated well, and cleaned our home thoroughly. Arranging the cleaning was very easy.

K

The Richmond-Cleaners team brings a high level of detail to their cleaning. My property, even in the hidden spots, is immaculate. The cost is more than justified.

D

Their customer service and cleaners are second-to-none at Richmond Cleaners. I've put all my cleaning chores on autopilot thanks to them, and the extra time with my family is wonderful.

C

Really pleased with Carpet Cleaning Company Richmond's cleaning services. Especially recommended for end of lease cleans; our landlord was amazed by the spotless finish!

M

We contacted Richmond-Cleaners for a whole-house deep clean before selling. The cleaning crew was thorough, leaving the place looking amazing.

M

We've had three deep cleans done by House Cleaning Service Richmond and every time, the cleaner is prompt, super friendly, goes above and beyond, and delivers excellent results. She even offers to redo areas or handle little extras before wrapping up, although it's rarely required.

B

So happy with Rug Cleaning Richmond's end-of-tenancy cleaning! The team was lovely, thorough, and focused on the details. Their willingness to ask about our preferences was much appreciated.

J

Outstanding service from start to finish. The staff is friendly and the results were spotless. Would definitely use them again.

L

After moving out, I needed cleaning services ASAP. Got a quote and secured an appointment the next day within 15 minutes. Communication was clear, and the work was detailed and professionally done.

D

Just moved into a dusty apartment, but Carpet Cleaning Services Richmond cleaned it thoroughly. Really easy to book, and I'll definitely use this company again.

J

They did a wonderful cleaning job and arrived on time. Calls to their office were answered quickly. I'll recommend them for sure.

D

Great professionalism from Carpet Cleaning Services Richmond. Communication, politeness, and cleanliness were all top-tier. I won't hesitate to hire them again.

R

Used a cleaning service for the first time and was very satisfied. The cleaner was considerate, polite, and friendly. They did a really detailed and comprehensive job.

M

I have been a happy customer of House Cleaning Service Richmond for about 3 months now. Their cleaning is always professional and thorough. Would recommend.

M

Truly impressed by the professionalism and quality. Will use them again in the future!

C

Thank you, House Cleaning Service Richmond! You went above and beyond in cleaning my 3-bedroom house. Truly caring and detail-oriented.

D

Wanted to let you know I was very happy to come home yesterday to a spotless and beautiful house.

C

Couldn't be happier with the job Richmond-Cleaners did. Carpets are fresh, service was speedy and friendly. Would recommend in a heartbeat.

L

My sofas and chair look incredible after being cleaned by such competent and professional staff.

B

Our home received a swift and thorough cleaning, thanks to the team's hard work. They were friendly and respectful throughout the process. The booking was a breeze, and the service was efficient, effective, and delightful.

S

For house cleaning, I called Carpet Cleaning Company Richmond and was impressed by their swift execution. They completed an extensive workload superbly in a brief time.

R

Amazing customer service from Richmond-Cleaners. The cleaners were right on schedule and did a fantastic job quickly. It was a very satisfying experience!

T

Amazing service! The staff welcomes you with friendliness and carries out their work with exceptional quality. Cleaners are proficient and efficient, and scheduling changes are handled seamlessly. Thank you all!

D

After months of service, Rug Cleaning Richmond continues to impress me. Their staff is prompt and professional, always ensuring my home is left sparkling clean.

I

The team exhibited impressive friendliness and professionalism from start to finish. Their willingness to explain each cleaning step while showing progress was much appreciated. Arriving promptly, they worked efficiently to rejuvenate my carpet, making it look fresher and cleaner.

C

Highly impressed by Carpet Cleaning Services Richmond's cleaning service. Their professionalism and attention to detail were apparent from the start. They left the property in flawless condition, exceeding all expectations.

N

Richmond Cleaners has amazed me with their wonderful service. My place is cleaner than it's ever been. The team was amicable, skilled, and efficient. I look forward to using their services again and recommending them to everyone!

J

First-class service. The cleaner was attentive and ensured all areas were perfectly clean. Overjoyed with the results. Phone customer service was very helpful and quick in providing essential details.

A

The trio of cleaners from Richmond Cleaners exhibited diligence and efficiency, meeting all our expectations. We would happily employ their services again and recommend them to others. Much appreciated!

B

The professionals from Richmond-Cleaners delivered an outstanding service. Experienced, punctual, and thorough, they ensured that our home was left in pristine condition.

R

Remarkable service and a congenial team! So glad I found Carpet Cleaning Services Richmond! My house is immaculately clean, relieving me from cleaning. I strongly endorse their service!

E

Amazing service by Rug Cleaning Richmond. Their team takes great care and works diligently to keep your space spotless. Very friendly folks. Will surely book them for another spring cleaning. Highly recommended!

J

My home was crying out for a deep clean, so I picked Rug Cleaning Richmond based on their great reviews. They completed the task rapidly, erasing unwanted smells and stains, and as a result, my home feels fresher.

R

Overwhelmed with the satisfaction from House Cleaning Service Richmond's end of tenancy cleaning service. Everything was pristine and the team was extremely professional and kind. Would highly recommend.

R

The uncomplicated booking process and upfront quote were convenient. Punctual cleaner worked with fervor. Extremely satisfying considering the cost.

G

Top-notch cleaning services from a friendly and helpful team. Thorough work. Thanks a lot!

C

Amazing quality cleaning services. Punctual, dependable, and kind team. Hard-working and effective. They've done wonders for me. Thank you!

A

Service at the end of my lease was superb and exactly what I wanted. Thanks, Carpet Cleaning Services Richmond!

I

Carpet Cleaning Company Richmond offered top-notch service. The detailed and clear quotation phase set the tone. The timely arrival of the cleaners and their nonstop effort impressed me. They confirmed I was satisfied before leaving.

J

I was thoroughly impressed with Carpet Cleaning Services Richmond's cleaning. They made the house spotless and even organized some items. I am definitely hiring them again.

A

Remarkable cleaning service. The technician provided an excellent deep clean for our two-bedroom flat. Done in a few hours and met all promises. Satisfied overall.

D

Efficient cleaning! The professionals were attentive and friendly. Simple to arrange. Great outcome!

R

Outstanding experience. Arrived punctually and delivered excellent results. The carport looks brand new thanks to two wonderful men. Good price and highly recommend.

T

The carpet looks amazing thanks to these guys. It had been a long time since it was cleaned, and it now looks brand new. Definitely recommended. Thank you!

D

The service was conducted in a very organized and professional manner. Everything looked well-maintained after their work.

F

Overjoyed with Carpet Cleaning Services Richmond and their excellent cleaning services.

F

Highly recommend this dependable cleaning service for their consistent excellence thanks to the wonderful efforts of our lovely cleaner.

F

The cleaners from House Cleaning Service Richmond have been doing an incredible job at my flat each week. They do once a week deep cleaning, and it always turns out perfectly. They are also affordable, more so than others in the area.

L

I highly recommend this cleaning service to anyone looking for top-notch results. The cleaner is punctual, personable, and thorough.

B

I am grateful for the exceptional service provided by the cleaning team. Thanks to them, my once dingy bathroom now looks bright and pristine.

H

Our discovery of House Cleaning Service Richmond came about when we saw the immaculate condition of our newly purchased house, which they had just cleaned before we moved in.

J

My floors have never looked better than they do now after today's thorough carpet cleaning session - the cleaner did an amazing job!

E

It was an outstanding experience, truly earning them the title of 'brilliant'!

H

What an amazing job done by the cleaners! They showed up on time, were professional throughout and gave my carpets and sofa a complete facelift that exceeded my expectations.

K

Wow, my sofa looks brand new again - all thanks to the professional cleaning done by the exceptional technician! They even took extra care to explain everything and offer maintenance advice for lasting cleanliness.

V

Perfect work from start to finish. I needed my carpets cleaned and Carpet Cleaning Company Richmond offered an unbeatable quote. The cleaner was WONDERFUL- she worked diligently, efficiently, and the outcome exceeded my expectations.

L

Fantastic service, such a breeze to book and pay for stuff. Could not more strongly suggest Richmond Cleaners!

E
☎ Call Now!
  • mid2
  • mid1
1 2 3

Complaints Procedure

Richmond Cleaners Complaints Procedure

Richmond Cleaners is committed to providing reliable, professional cleaning services and to resolving any concerns quickly and fairly. This complaints procedure explains how you can raise an issue with us, what you can expect at each stage, and how we work to put things right when our service falls below the standards you expect.

1. Purpose and Scope

This procedure applies to all customers of Richmond Cleaners, including domestic and commercial clients. It covers complaints about any aspect of our cleaning services, such as punctuality, conduct of cleaners, quality of cleaning, access to your property, security of keys, and billing or payment concerns.

We treat all complaints seriously and use the information to improve our services, staff training, and internal processes.

2. What We Class as a Complaint

A complaint is any expression of dissatisfaction about our cleaning services, whether it is made verbally or in writing, and whether it relates to a one-off appointment or an ongoing cleaning arrangement.

Examples of complaints include, but are not limited to, the following issues:

Poor quality or incomplete cleaning work
Damage to property or belongings during a clean
Missed or significantly late appointments
Unprofessional behaviour or conduct by a cleaner
Concerns about health and safety practices
Incorrect or unclear invoices and charges

If you are unsure whether your concern counts as a complaint, please raise it with us so we can advise you and, where appropriate, handle it through this procedure.

3. How to Make a Complaint

You can make a complaint using any of the following methods:

Speaking directly to a supervisor or manager
Writing to us by post
Using any designated online contact form we provide

When submitting your complaint, please include the following information so we can investigate effectively:

Your full name and, if applicable, business name
The address where the cleaning service was provided
The date and approximate time of the service
The names of any staff involved, if known
A clear description of what happened and why you are dissatisfied
Any photos or other evidence you consider relevant

We recommend that you raise any complaints about the quality of cleaning within 24 hours of the service, so we can inspect and address the issue promptly.

4. Acknowledgement of Your Complaint

Once we receive your complaint, we will acknowledge it as soon as reasonably possible. Our acknowledgement will confirm that we have received your complaint, provide you with a reference or description of the case, and outline the next steps and approximate timescales for our investigation.

If we require further information or clarification, we may contact you at this stage to request additional details to help us fully understand your concerns.

5. Investigation Process

Your complaint will be allocated to a member of our management team who is responsible for conducting a fair and thorough investigation. This may include:

Reviewing our records and schedules for the appointment in question
Speaking with the cleaners or supervisors involved
Inspecting the property or reviewing photographs, if applicable
Checking invoices and payment records where billing is concerned

We aim to complete most investigations within 10 working days, although complex matters may take longer. If we anticipate a delay, we will keep you informed and provide an updated timeframe.

6. Our Response and Proposed Resolution

Once we have completed our investigation, we will contact you with our findings and any proposed resolution. Where appropriate, this may include one or more of the following actions:

Providing a re-clean of the affected areas
Offering a partial or full refund for the service in question
Conducting additional staff training or supervision
Adjusting future service arrangements to prevent recurrence
Issuing an explanation or apology where something has gone wrong

We will explain clearly the reasons for our decision and what steps we will take. If we are unable to uphold your complaint, we will outline the evidence we relied on and the basis for our conclusion.

7. If You Are Not Satisfied With the Outcome

If you are unhappy with the outcome of your complaint or believe it has not been handled properly, you may request an internal review. Your complaint will then be reconsidered by a more senior member of the Richmond Cleaners team who was not directly involved in the original investigation.

During this review, we may revisit the evidence, seek further clarification from all parties, and consider any additional information you wish to provide. We will then issue a final response explaining whether we have changed our initial decision or are upholding it, and why.

8. Confidentiality and Data Protection

All complaints are handled in confidence. Information about your complaint is only shared with staff who need it to investigate and resolve the matter, or to improve our service. We handle all personal data in line with applicable data protection requirements and our internal policies for data security and privacy.

9. Our Commitment to Continuous Improvement

Richmond Cleaners views complaints as an important source of feedback and an opportunity to raise our standards. We regularly review patterns and trends arising from complaints to identify areas where we can improve, such as staff training, cleaning methods, scheduling, and communication with customers.

By following this complaints procedure, we aim to respond promptly, treat all customers fairly, and maintain trust in our domestic and commercial cleaning services.



Go top button